Raju Vegesna


Raju Vegesna
As Chief Evangelist at Zoho, Raju Vegesna plays a leading role in presenting Zoho's message to the business market worldwide.


Humanizing the Customer Experience with Technology

Human interaction is still key in creating a positive customer experience. However, many business leaders have grappled with the challenge of humanizing customer experience with new technologies. Here are three simple ways to do so.



How Small Businesses Can Manage Projects Intelligently for Sustained Growth

As small businesses grow their size, project management becomes an increasingly important part of the process. It's easy to deviate from a standard process when there's only one employee, or a small handful, but trying to herd a team of dozens or hundreds is impossible without tools to guide them along the same path.



A Small Business’s Customer Service Platform Runs on Efficiencies

Small businesses have the unique advantage of designing customer support to perfectly meet users' needs from the start. By leveraging modern tools like AI, self-service options, and remote troubleshooting, they can provide exceptional service with minimal resources.